Locating utilities is the property owner's responsibility under our terms and conditions — that's standard across the trade, because you're the one with the deeds, the searches and the history of the property. If you'd rather not deal with it, we can carry out the utility location for you for a small fee. Either way, it gets done properly before a spade goes in the ground. Nobody wants to find a gas main the hard way.
It happens more often than people expect, particularly on older Sussex properties. We stop, tell you what we've found, and explain the options and the cost implication before we carry on. You won't get a surprise invoice at the end. Where there's a known risk of surprises, we'll flag it in the quote so you can budget for it.
Usually. Terraced houses, narrow side returns and rear gardens with no vehicle access are common across Brighton and Hove, and we're set up for them — smaller plant, and hand-barrowing where machinery genuinely can't get in. It affects the labour cost and the programme rather than whether the job is possible. Send us photos of the access and we'll tell you honestly what's involved.